Tracking & my orders

Two ways for a buyer to find an order, neither needing an account or a password (Dakio has no customer accounts on purpose).

Track one order

const order = await dakio.orders.track({ orderNumber: 'ABC-1234', phone: '01712345678' })
// null when nothing matches

It needs the number and the buyer's phone; a wrong phone answers exactly like a missing order, so the call can't be used to discover order numbers. The # is optional.

Field	What it is
status	placed → confirmed → preparing → shipped → on_the_way → out_for_delivery → delivered, or cancelled / returned
statusLabel	The same words the Dakio tracking page uses, e.g. 'Out for Delivery'
isFinal	true once delivered, cancelled or returned
timeline	[{ key, label, done, current, at }] for a progress bar
courier	'Steadfast', 'Pathao', 'RedX'… once it's with one
items, subtotal, shipping, discount, total	What was ordered
codAmount	What the buyer hands the courier: what's still owed, not the order total
placedAt, updatedAt	ISO dates

"My orders" by phone

A phone plus an SMS code shows the buyer their last 10 orders:

const { sessionToken } = await dakio.account.sendCode('01712345678')   // Dakio texts a code
const orders = await dakio.account.orders({ sessionToken, otp: '1234' })
// [{ orderNumber, status, statusLabel, total, placedAt }]

Like checkout, these run in the browser with a client key (the SMS limits are per buyer IP). With a test key the code is 0000 and no SMS is sent.

Dakio already texts buyers about their order the way the store has set up (confirmation, courier updates). You don't send these from your site. To react to status changes on your own server, use the order.status_changed webhook.

Track one order

"My orders" by phone

Telling buyers by SMS